CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76.3% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Confidentiality and Privacy Policy
As Emirates Global Markets, we prioritize the confidentiality of our valued investors through our tailored confidentiality agreement, outlining the conditions we adhere to in providing information and services. This detailed contract underscores our commitment to safeguarding your privacy.
We deeply value your privacy and are dedicated to upholding your rights when utilizing our services. Our Privacy Policy elucidates the personal data we gather, how and when we collect it, our security measures, and the purposes for which we employ your personal data. Regularly review this policy, as we reserve the right to update it, with any revisions deemed significant communicated to our investors promptly.
Within the Emirates Global Markets family, including our partner CONSTANTINOPLE SANAL OFİS HİZMETLERİ LİMİTED ŞİRKETİ, situated at BARBAROS MAH. MOR SÜMBÜL SK. VARYAP MERİDİAN I BLOK NO: 1 İÇ KAPI NO: 49 ATAŞEHİR/ İSTANBUL , your personal data is handled in accordance with our business policy and contractual agreements.
In our confidentiality agreement, references to "our," "us," "we," or "Emirates Global Markets" encompass our group companies, while "you," "your," "yours," or "yourself" pertain to our potential investors and individuals whose personal data we process, as outlined in this privacy policy.
Likewise, in this privacy policy, "you", "your", "yours", or "yourself" refer to our potential investors and individuals whose personal data we process.
To reach out, utilize any of our communication channels. By accessing our website or availing our services, you signify your understanding and acceptance of the terms laid out in this statement and the handling of any personal data shared with us.
Upon establishing your account with Emirates Global Markets, you acknowledge our data storage, processing, sharing, and management practices throughout our business relationship and post-customer relationship termination.
About Us
This privacy policy applies to processing activities of entities within the Emirates Global Markets group of companies, including CONSTANTINOPLE SANAL OFİS HİZMETLERİ LİMİTED ŞİRKETİ, which is a partner and sister company of Emirates Global Markets. Our data controller is located at BARBAROS MAH. MOR SÜMBÜL SK. VARYAP MERİDİAN I BLOK NO: 1 İÇ KAPI NO: 49 ATAŞEHİR/ İSTANBUL
Collection and Storage of Personal Information
As part of our business, we receive feedback from customers and potential customers. We collect personal data including:
Cookies
To collect and store information about your use of the Emirates Global Markets site, we use cookies. Cookies are small text files stored by the browser on your device's hard drive. When you enter the Emirates Global Markets site, we return the data that needs to be uploaded again to our web server. These cookies help us adjust your personal settings and improve your experience by allowing us to upload your personal preferences.
We keep records of your business activities, including:
If you are an institutional investor; additional personal information such as company addresses, shareholders, directors, officers, and other information deemed necessary to comply with our legal and regulatory requirements.
We acquire this data in various ways, including through market research, surveys, special offers, and information obtained from third-party marketing lists, public sources, social media platforms, brokers, affiliates, bankers, credit card processors, subscription-based intelligence databases, and other third parties. Please note that you have the option to refuse to provide certain information, but this may result in us being unable to provide the requested product or service to you.
Who Can Your Personal Data Be Shared With?
As part of the use of our services, we may disclose your information to:
We will disclose your personal data to these third parties only to fulfill their contractual obligations, and we try to disclose the minimum personal data required.
Please note that our websites or apps may contain links to external third-party websites, which are not covered by this privacy statement and are not subject to our procedures. Check the privacy practices and procedures of third parties on their page to get more information.
When And How Do We Get Your Approval?
We use your personal information for the reasons and purposes determined by our company, in relation to one or more legal bases, which include fulfilling contractual responsibilities to the investor, complying with legal and regulatory requirements, and following our legitimate interests. When using the personal information of our investors, we require their approval as specified in this privacy policy. Emirates Global Markets contact the company via contact information and reserves the right to withdraw its consent at any time.
Management of Personal Data
As Emirates Global Markets, we are committed to protecting personal data transmitted, stored, or otherwise processed. We implement and maintain technical and organizational measures to protect personal data provided to us from accidental destruction, loss, alteration, unauthorized disclosure, and access at an appropriate level of security needed.
We appointed a "Data Protection Officer" to ensure that the management of personal information complies with this privacy statement and related legislation. Outside of Emirates Global Markets, this information is accepted as confidential, and those who receive or handle personal information undertake to respect the right of privacy of individuals and comply with all applicable data protection laws.
The following are the data protection measures we apply:
Personal Information Retention Period
Personal data is kept together in secure computer storage facilities and paper-based files and other records. When personal data is no longer necessary to identify the investor, we will remove details or securely destroy records. Some records may be necessary for a considerable time, for example, to comply with regulatory codes of conduct, to track transactions and investments, to handle complaints, and to show that we comply with money laundering laws. We retain these records throughout the business relationship with you and for five years after the expiration of the business relationship or for a longer period if requested by our regulators.
If you opt-out of receiving marketing communications, we will keep your information on our suppression list.
Please note that your data may be transferred to and stored outside the European Economic Area (EEA). We will take all reasonable steps to ensure that your data is securely handled and processed by personnel working for us or one of our suppliers or affiliates outside the EEA in accordance with the Privacy Policy. If you want a copy of the arrangements governing this transfer, please contact us using the contact information below.
Investor Rights
Although not valid under all circumstances, the rights of investors are as follows:
Investor Complaints and Requests
We try to respond to all requests within 1 (one) month. If an investor's request is complex or involves a high demand, our response time may take longer than 1 (one) month. In such cases, we will inform our investors within 1 (one) month from the receipt of the request and keep them up to date. If a request is clearly unfounded, excessive, or repetitive, or if it requests more copies of the same data, we may charge a reasonable fee. We may also refuse to comply with the investor's request in such cases.
If you have any questions, complaints, or requests regarding your personal data, please contact us using the contact information below.
BARBAROS MAH. MOR SÜMBÜL SK. VARYAP MERİDİAN I BLOK NO: 1 İÇ KAPI NO: 49 ATAŞEHİR/ İSTANBUL
